Terms of Service

Acceptance of Terms

By accessing and using The Retreat @ Douglasville website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Booking and Reservations

When making a reservation with us:

• All bookings are subject to availability and confirmation
• Payment is required to secure your reservation
• You must be at least 18 years old to make a booking
• Accurate information must be provided during the booking process
• Special requests are subject to availability and additional charges may apply

Property Rules and Conduct

To ensure a pleasant experience for all guests:

• Maximum occupancy limits must be respected
• No smoking is permitted inside the property
• Pets are not allowed unless specifically arranged in advance
• Quiet hours are from 10 PM to 8 AM
• Parties and events must be pre-approved
• Guests are responsible for any damages or excessive cleaning fees

Liability and Insurance

Important liability information:

• Guests use all facilities and amenities at their own risk
• We are not liable for personal injuries or property damage
• Travel insurance is recommended for all bookings
• Guests are responsible for their personal belongings
• Emergency procedures and safety equipment locations will be provided upon check-in

Concierge Services

For our exclusive concierge services:

• Services must be booked in advance and are subject to availability
• Additional fees apply to all concierge services
• Cancellation policies for services may differ from accommodation cancellations
• Special dietary requirements and preferences should be communicated at booking
• Third-party service providers are licensed and insured independently

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Retreat @ Douglasville or its content suppliers and is protected by copyright laws. Unauthorized use is prohibited.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new terms.